Refund Policy

The core SQLab Hub platform — including the SQL editor, sandbox engine, challenges, query history, and gamification system — is completely free. No payment is required to access these features.

The Premium plan is a paid subscription (billed monthly or annually) that unlocks additional features. Premium is processed securely through Razorpay.

• Subscriptions are billed in advance at the start of each billing cycle
• Access to Premium features begins immediately upon successful payment
• Subscriptions auto-renew unless cancelled before the renewal date

We offer refunds under the following conditions:

• 7-day money-back guarantee: If you are not satisfied with Premium, request a full refund within 7 days of your initial purchase. No questions asked.
• Technical failure: If you were charged but did not receive Premium access due to a technical error, you are entitled to a full refund regardless of the time elapsed.
• Duplicate charges: Accidental duplicate payments will always be refunded in full.

Refunds will not be issued for:

• Requests made more than 7 days after the initial purchase (unless a technical issue is involved)
• Renewal charges if the subscription was not cancelled before the renewal date
• Partial months of an annual subscription
• Accounts suspended for violations of our Terms & Conditions
• Change of mind after the 7-day window

To request a refund, email us at:

We will process eligible refunds within 5–7 business days. Refunds are returned to the original payment method.

You may cancel your Premium subscription at any time. After cancellation:

• You retain Premium access until the end of the current billing period
• You will not be charged at the next renewal date
• Your account reverts to the free tier automatically
• Your data (query history, saved queries, XP) is preserved

For refund requests or billing questions:
support@sqlabhub.com
We aim to respond within 1–2 business days.